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Getting Receipt Copies

Need a copy of your invoice or order receipt? Here’s how to access, download, or request one for your records, returns, or warranty claims.

How to Get Your Receipt

1. Automatic Email Receipt
  • Check your inbox (and spam/junk folder) for an email from support@voltmall.in

  • Subject line: “Your Order #XXXXXX Invoice”

  • Contains PDF invoice with order details, taxes, and payment summary

2. Download from Your Account
  1. Log in to [Your Account]

  2. Go to “Order History”

  3. Click “View Invoice” next to your order

  4. Download or print the PDF

3. Guest Order (No Account?)
  1. Visit [Order Lookup Page]

  2. Enter:

    • Order Number

    • Billing Email or Phone Number

  3. Click “Resend Receipt”

4. Need a Physical Copy?
  • Self-Print: Use the downloaded PDF or call us.

  • Request by Post (₹50 fee for courier):

    • Email support@voltmall.in with subject: “Post Receipt – Order #XXXXXX”

    • Provide your full shipping address


What’s Included in Your Receipt?

✔ Order number & date
✔ Itemized list with prices
✔ Tax breakdown (GST, VAT, etc.)
✔ Payment method (last 4 digits of card/UPI ID)
✔ Shipping address & tracking link


Common Issues & Fixes

🔹 “I didn’t get my email receipt!”

  • Wait 15 mins (sometimes delays occur)

  • Check spam/promotions folders

  • Still missing? [Contact Support support@voltmall.in

🔹 “I need a GST invoice for business use.”

  • Ensure you entered GSTIN at checkout

  • Download from account or email 

🔹 “The receipt has wrong details!”

  • Contact us within 7 days for corrections

  • Provide correct info (billing name, GSTIN, etc.)


Need Help?

📞 Call: 7828940140 (9AM–9PM)
📧 Email: support@voltmall.in
💬 Live Chat: [Available on website]

 

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